（On January 24, 2022, the Politburo Meeting of the Central Committee of the Communist Party of China for review and approval   February 25, 2022, Central Committee of the Communist Party of China、Published by the State Council)

Chapter 1  General Principles

The first article  In order to adhere to and strengthen the party's comprehensive leadership for petition work，Do a good job of letters and visits work in the new era，Keep the party and the government closely related to the people，Develop this Regulations。

Two  These regulations are applicable to party agencies at all levels、People's Congress、Administrative Organ、CPPCC agency、Supervisor、Judgment Agency、Procuratorate and group organization、State -owned enterprises and institutions to carry out petition work。

Article 3  Letter and visits work is an important part of the party's mass work，It is the party and the government to understand the people's conditions、Concentrated people's wisdom、Maintenance of the people、An important job of condensing the hearts of the people，Is at all levels、Unit and its leading cadres、Staff accepts the supervision of the masses、An important way to improve work style。

Article 4  Letters and visits work insist on Marx Leninism、Mao Zedong Thought、Deng Xiaoping theory、"Three Represents" important thought、Scientific Concept、Xi Jinping's thoughts of socialism with Chinese characteristics in the new era，Implementing the important idea of ​​General Secretary Jinping on strengthening and improving people's petition work，Enhance "Four Consciousness"、Firm "Four Confidence"、To achieve "two maintenance"，Keep in mind the difficulty of solving the people、Political responsibility for the party's worries，Persist in people's feelings，Persist in the bottom line thinking、Thinking of the rule of law，Serving the overall work of the party and the country，Maintain the legitimate rights and interests of the masses，Solve the prominent problems of letters and visits，Promote social harmony and stability。

Article 5  Letter and visits should follow the following principles:

(1) Adhere to the party's comprehensive leadership。Implement the party's leadership to all aspects and process of letters and visits work，Make sure the correct political direction。

(2) Adhering to the people -centered。Practicing the party's mass line，Listen to the voices of the masses，Care about the suffering of the masses，Tompass to solve problems for the masses。

(3) Persist in implementing the responsibility of letters and visits。Party and government responsibility、Holding responsibility，Land Management、Holding responsibility，Who is supervisor、Who is responsible。

(4) Insist on solving problems in accordance with the law and policy。Incorporate petitions into the track of rule of law，Maintain the rights and interests of the masses in accordance with the law、Standardize petition order。

(5) Adhere to the resolution of the source governance and resolve contradictions。Multiple measures、Comprehensive policy，Put the point on the source prevention and front -end resolution，Resolving contradictions and disputes that may cause petition problems at the grassroots level、Solution in the bud state。

Article 6  agencies at all levels、The unit shall connect to the channel，Do a good job of letters and visits，Careful handling letters and visits，Listen to the people's suggestions、Opinions and requirements，Accept the supervision of the people，Serving the people。

Chapter 2  Letters and visits work system

Article 7  Persist in and strengthen the party's comprehensive leadership for petition work，Construction of the unified leadership of the party committee、Government organization implementation、Coordination of the joint meeting of petition work、Promote the letters and visits department、All parties grasp the letter and visits work of the Communist Party。

Article 8  The Party Central Committee strengthens the unified leadership of petition work:

(1) Strengthen political leadership，Establish the political direction and political principles of letters and visits，Strict political discipline and political rules;

(2) Formulate a policy policy policy，Research and deployment of letters and visits work in the overall situation of the party and national work、Social harmony and stability、Major reform measures for the protection of the rights and interests of the masses;

(3) Leaders build a loyalty and reliable party、Posites the responsibility for the people、High -quality professional petition work team of good work for the masses，Provide organizational guarantee for letters and visits。

Article 9  Local Party Committee Leadership in Local and Visit Work，Implement the policy and decision -making deployment of the Party Central Committee on the work of petition work，Executive deployment requirements of the party organization on the party organization，Construction of the Responsibility System of Located and Visit Work，Support and urge lower -level party organizations to do a good job of letters and visits。

The Standing Committee of the Local Party Committee shall regularly listen to the report of letters and visits work，Analysis of the situation，Deployment task，Research major matters，Solve outstanding problems。

Article 10  Governments at all levels to implement the requirements of the party committee and government at the superior party committee and the party committee on the party committee at the level，Scientific democratic decision -making、Performing responsibilities in accordance with the law，Organization forces to strengthen contradictions and disputes to investigate and resolve，Timely and properly handled letters and visits，Research and solve policy、Album of group petitions and problems of difficult and complicated letter visits。

Article 11  Joint Meeting of the Central Letters and Calls Working Works is in the Party Central Committee、Under the leadership of the State Council，Responsible for the overall coordination of national petition work、Overall Promotion、Supervise implementation，Performing the following responsibilities:

(1) Research and analysis of the national petition situation，Provide reference for central decision -making;

(2) Supervise the implementation of the Party Central Committee's policies, policies, and decision -making deployments of the Party Central Committee;

(3) Research on the reform of the reform and visits system and major issues and matters of the construction of the rule of law;

(4) Research and deployment key work tasks，Coordinated guidance to solve universal petition prominent problems;

(5) The implementation of the responsibility system for the leadership organization、Supervision and assessment;

(6) Guide the joint meeting of petition work and visits at all levels;

(7) Undertake other matters assigned by the Party Central Committee and the State Council.

The joint meeting of the Central Letters and Calls Working Works is by the Party Central、Leaders of the State Council and the responsible comrades of relevant departments as convener，Responsible comrades of each member unit participated。Central Letters and Calls Work Joint Conference Office is located at the National Letters and Calls Bureau，Daily work of undertaking joint meetings，Supervise the implementation of the matters of the joint meeting of the joint meeting。

Article 12  The joint meeting of the Central Letters and Visits Working Works will hold a plenary meeting or a work meeting according stake online sports bettingto the needs of the work。Research on major issues involving the reform and development of petition work and the handling opinions of important letters and visits，It should be timely to the Party Central Committee、Please report on the State Council。

The member units of the joint meeting of the Central Letters and Calls Work shall implement the work tasks and affairs determined by the joint meeting，Report the implementation in a timely manner; promptly ask the major sensitive letter and visit issues in the field for joint conference research。

Article 13  Local petition work joint meeting under the party committee and government at this level，Responsible for the coordination and coordination of letters and visits in the region、Overall Promotion、Supervise implementation，Coordinated treatment of important letters and visits occurred in the region，Guide the joint meeting of the lower level petition work。The convener of the joint meeting is generally the responsible comrades of the party committee and the government。

Local party committees and governments shall be based on the task of the letters and visits work，Timely adjust the member unit，Improve rules and regulations，Establishing a sound information analysis and judgment、Coordinated treatment of major petition issues、Joint inspection and other working mechanisms，Scientificization of improving the work of joint conferences、institutionalization、Standardized level。

According to work needs，Township Party Committee and Government、Street Party Working Committee and Office can establish a joint meeting mechanism for petition work，or clarify that the Party and Government Joint Association regularly study the work and visits work of the region，Coordinated treatment of important letters and visits occurred in the region。

Article 14  Party committees and government petition departments at all levels are specialized agencies to carry out petition work，Performing the following responsibilities:

(1) Acceptance, transfer, and handling letters and visits;

(2) Coordinate solving important petition problems;

(3) Supervise the treatment and implementation of important letters and visits;

(4) Comprehensive reflection of petition information，Analysis and Research and Judgment Letter，Provide decision -making reference for the party committee and government;

(5) Guide other agencies at the same level、Letters and visits of units and lower levels;

(6) Propose improvement work、Suggestions for improving policies and accountability;

(7) Undertake other matters assigned by the party committee and government at the level.

Party committees and government agencies outside the party committee and government at all levels、The unit shall be based on the task of the situation of the petition work，Clear institution or personnel responsible for letters and visits，With reference to the responsibilities of the party committee and government petition department，Clear corresponding responsibilities。

Article 15  Party committees and government agencies outside the government at all levels、The unit shall do a good job of letters and visits within the scope of their respective responsibilities，Timely accepting letters and visits in accordance with regulations，Prevention and resolution policy、Group Letter and Visits Questions，Strengthen the lower level、Guidance for the work and visits of the unit。

agencies at all levels、The unit shall broaden the institutional channel of social forces to participate in petition work，Give full play to group organizations、Social Organization and"Two representatives and one member"、Social workers and other functions，Reflects the opinions and requirements of the masses，Guide the masses to reflect the demands rationally in accordance with the law、Maintenance rights，Promoting contradictions and disputes to resolve in time。

Township Party Committee and Government、Street Party Working Committee and Office and Village (Community)"The two committees" should fully play the functional role，Adhere to and develop the new era "Maple Bridge Experience"，Actively coordinated and resolved the resolution and resolution.，Work hard to do small things out of the village、Do not go out of the town、The contradiction does not interact。

Article 16  Party committees and governments at all levels should strengthen the construction of the petition department，Select the best leadership team，Equipped with work forces that are compatible with the situation and tasks，Establish and improve the system of letters and visits supervision commissioner，Create a high -quality professional petition cadre team。The main responsible comrades of party committees and government petition departments at all levels shall be part of the party committee or deputy secretary -general of the government at the level (deputy director of the office (room)]。

Party schools (academy of administrative) at all levels should include letters and visits as party education content into teaching training，Strengthen the education and training of cadres。

agencies at all levels、The unit shall establish and improve the exercise system for young cadres and newly hired cadres to work in petition work。

Party committees and governments at all levels should provide necessary support and guarantee for petition work，The required funds are included in this level budget。

Chapter 3  The proposal and acceptance of letters and visits

Article 17  Citizen、The legal person or other organizations can adopt an information network、Letter、Phone、Fax、Visit and other forms，To at all levels、Unit reflected the situation，Make suggestions、Opinions or complaint requests，Relevant agencies、The unit shall handle it in accordance with regulations and regulations。

Use the form specified in the preceding paragraph，Reflecting the situation，Make suggestions、Opinions or Citizens who request a complaint、Legal person or other organizations，Called visitors。

Article 18  agencies at all levels、The unit shall announce the online letters and visits channels to the society、Arrangement address、Consultation Complaint Telephone、The time and place of reception of petitions、Inquiring about the progress of the processing of letters and visits and the way of the results of the results，At its petition reception venue or website publishing in -party regulations and laws related to petition work、Regulations、Regulations，The processing procedure of petition matters，and other matters that provide convenience to petitioners。

agencies at all levels、Unit leading cadres shall read the masses' letters and online letters、Regular reception of the crowd visits、Regular access，Package cases to resolve the public's strong problems。

City、County Party Committee and Government shall establish and improve the joint interview work mechanism，Organize relevant agencies according to work needs、Unit jointly received，One -stop solution to petition problems。

No organization or individual may fight against retaliated petitioners.

Article 19  Letter and visitors should generally use written forms to propose letters and visits，and contain its name (name)、Address and request、Facts、Reasons。Letters and visits proposed in verbal form，Relevant agencies、The unit shall record truthfully。

Letters and visits propose letters and visits，It should be objective and true，Responsible for the authenticity of the content of the materials it provided，No fabrication、distort the facts，No false accusation、Crful others。

Letters and visits have been accepted or are being handled，Letters and visits accepted within the specified period of time、Application authority、Unit's superior agency、The unit proposes the same letter and visits，Upper level、The unit will not accept it。

Article 20  Letter and visitors use the form of visits to propose letters and visits，​​It should be at the right to deal with or the upper -level institution、The setting or designated reception place of the unit is proposed。

Letter and visitors use the form of visits to propose letters and visits involving litigation rights and relief，It should be proposed to the relevant political and legal departments in accordance with the procedures stipulated in the laws and regulations。

Multi -person uses the form of a visit to propose a common letters and visits，Should be elected representative，The number of representatives must not exceed5 people.

agencies at all levels、The unit shall implement the territorial responsibility，Careful reception to handle the crowd visits，Solving the problem locally，Guide petitioners to reflect the problem locally。

Article 21  Party committees and governments at all levels shall strengthen informationization of petition work、Intelligent construction，Promoting the interconnection of the petition information system in order in accordance with the law、Information sharing。

agencies at all levels、The unit shall enter the letters and visits information system in a timely manner，Make online petition、Letter、Visit、Called calls on the Internet，Convenient petitioner query、Evaluation of the processing of letters and visits。

Article 22  Party committees and government petition departments at all levels receive petitions，It should be registered，Differential situation，inIn 15 days, handle according to the following methods:

(1) Belongs in accordance with their responsibilities、The unit or its working department handles the decision，It should be transferred to an authority with the right to deal with、unit; major situation、Emergency，It should be made in time，Reported to the party committee and government of this level to decide。

(2) Involved in the lower level、Unit or its staff，According to"Land Management、Holding responsibility，Who is supervisor、Who is responsible "，Transmitting the authority to deal with the authority、Unit。

(3) The important situation in the transfer of petitions requires feedback results，It can be handed over to the agency that has the right to deal with、Unit processing，Requires it to feedback results within the specified process，Submit the office report。

Party committees and government petition departments at all levels to obtain a letter of law involved in the law，It should be transferred to the political and legal departments of the same level to deal with it according to law; a petitioner who reports the issue of the appeal of the visit，Should be interpreted and explained，Guide it to reflect the problem to the relevant political and legal departments。Report control category for reports accepted by the disciplinary inspection and supervision organs，shall be transferred to the relevant disciplinary inspection and supervision organs in accordance with the regulations and discipline in accordance with the law。

Article 23  Other organs outside the party committee and government letters and visits departments、The unit receives the letters and visits directly proposed by the petitioner，It should be registered;、The scope of the unit's authority，It should be notified to the reception of the petitioner and the processing path and procedure;、The scope of the unit's authority，Should transfer、Organization of the right to deal with the right to deal with、Unit，and inform the petitioner transfer、Delivery where to handle;、Unit or the scope of the authority of this system，It shall notify the petitioners to the authorities who have the right to handle、The unit proposed。

Letters and visits directly proposed by petitioners，Relevant agencies、The unit can inform it on the spot，It should be notified on the spot;，It should be from the date of receiving the affairs of the petitionWritten in writing within 15 days，But the name of the petitioner (name)、Except for unclear address。

For the party committee, government petition department or the superior authority of this system、Unit transfer、The assigned letters and visits items，belonging to this agency、The scope of the unit's authority，Relevant agencies、The unit shall be from the date of receiptWritten within 15 days inform the petitioner receiving situation and processing channels and procedures; not belonging to this agency、Unit or the scope of the authority of this system，Relevant agencies、The unit shall raise an objection within 5 working days from the date of receipt，and explain the reasons in detail，Transfer、The petition department or higher -level organs assigned、After the unit verifies the consent，Release related materials。

Political and legal departments handle the relief items involved in litigation rights、The notification of the disciplinary inspection and supervision organs shall be implemented in accordance with relevant regulations。

Article 24  Involved in two or more agencies、Letters of letters and visits of the unit，Organized by the involved、Unit negotiated and accepted; accepted controversy，From its joint upper -level authority、The unit decides to accept the government; accepts controversial and no common level agencies、Unit，Coordinated by the joint meeting of common petition work。

The agency that should be dealt with by letters and visits should be dealt with、Division of the unit、merged、Revisible，Organ that continues to exercise its powers、Unit accepted; unclear responsibilities，from the party committee and government at this level or the designated agencies they are designated、Unit accepted。

Article 25  agencies at all levels、Unit's major on the social impact、Emergency petition and petition information，It should be reported in time to this party committee and government，Report relevant competent authorities and the joint conference office of the petition work at the same level，Take measures in time in accordance with the law within the scope of responsibility，Prevent the production of adverse effects、Expansion。

Local party committees and government petition departments at all levels receive major、Emergency petition and petition information，It should be reported to the petition department at the previous level，Report the National Letters and Calls Bureau at the same time。

Article 26  Letters and visitors should abide by the law during the petition、Regulations，Do not damage the country、Society、Collective interests and the legitimate rights of other citizens，Consciously maintaining social public order and petition order，Do not have the following behavior:

(1) In the agency、Around the Office of the unit、illegal gathering of public places，Blockbuster、impact institution、Unit，Intercepting official vehicles，or blocked、blocking traffic;

(2) Carrying dangerous items and controlling appliances;

(3) Insult、Beating、Threat Organization、Unit staff，Illegal restricting personal freedom of others，or destroy property;

(4) Stom -in at the petition reception place、Nourishment，Or abandon those who cannot take care of their own life at the reception place;

Treatment of property with property、Candidate、Stardo、Treatment of property with property、Manipulation of others behind the scenes，Or take the opportunity to collect money in the name of petitions;

(6) Other disturbing public order、behaviors that obstruct the country and public safety。

Chapter 4  The handling of letters and visits

Article 27  agencies at all levels、Units and their staff shall be in accordance with their respective responsibilities and relevant regulations，Reasonable problem solving in accordance with the demand、Unreasonable ideological education is in place、Help and assistance of life difficulties、Requirements for dealing with law illegal treatment，Policy in accordance with the law in accordance with the law to solve the legitimate and reasonable demands of the masses in a timely and located on the spot，Maintain normal petition order。

Article 28  agencies at all levels、Units and their staff to handle letters and visits，It should be fulfilled、Binggong's work，Find the facts、Seeing responsibility，Strengthen education and guidance，Time to handle it in time，No push、Perfunctory、Procrastination。

agencies at all levels、The unit shall be in accordance with the requirements of the separation system of litigation and petitions，It will involve civil civil、Administrative、Criminal and other litigation rights relief for relief from letters and visits is separated from the normal letter of visiting system，It is dealt with by relevant political and legal departments in accordance with the law。

agencies at all levels、Unit staff and petitions or petitioners have direct interests，should be avoided。

Article 29  The situation reflected by the petitioner、Proposed opinions category matters，Organs with the right to deal with、The unit should study and demonstrate carefully。Reasonable science、Active feasibility，It should be adopted or partially adopted，Reply to reply。

The situation reflected by the petitioner、Suggestions made，It contributes to the development of national My stake betting appeconomic and social development or to improve the work and protect the public interest of the society，Rewards shall be given in accordance with relevant regulations。

Party committees and governments at all levels shall improve the collection system of people's recommendations，Important work involved in national economy and people's livelihood，Actively listen to the opinions of the masses。

Article 30  Report and controlling matters proposed by petitioners，Disciplinary Inspection and Supervision Organs or Organizations that have the right to deal with、The unit shall receive it in accordance with regulations and discipline and law、Acceptance、Application and feedback。

The party committee and the government's petition department shall report to the organization (personnel) department in accordance with the cadre management authority to report the letters and visits of cadre problems，Major comrades to the main responsible comrades and the responsible organization (personnel) work (personnel) work (personnel) work (personnel) work (personnel) work for major situations。Organization (personnel) departments shall be handled in accordance with the relevant regulations of the cadre selection and appointment.。

Don’t report to the petitioner、Unveiled materials and disclosure of relevant situations or transferred to reports、The person or unit exposed to。

Article 31  The decisive matters of the requests proposed by the petitioner，Organs with the right to deal with、The unit shall distinguish the situation，handles the following methods:

(1) The proceedings or reconsideration procedures shall be passed through the trial authority、Prosecutor's criminal filing procedures or legal supervision procedures、The legal procedure of the public security organs，Fa -involved in the law and visits that did not end in accordance with the law，Process processing according to laws and regulations。

(2) The resolution of arbitration，Import the corresponding program processing。

(3) You can pass the party members to appeal、Application for review and other solutions，Import the corresponding program processing。

(4) You can pass administrative reconsideration、Administrative ruling、Administrative Confirmation、Administrative License、Administrative Penalty and other administrative procedures resolved，Import the corresponding program processing。

(5) It belongs to the application for investigation and punishment illegal act、Performing the legitimate rights and interests of protecting personal rights or property rights，Perform or answer in accordance with the law。

(6) It does not belong to the above situation，It should be listened to the reporter's statement and reasons，Investigation and verification，issue a letter of petition treatment opinion。Beside、Complex、Difficult to petitions，You can hold a hearing。

Article 32  Letter of petition processing shall contain the complaint request of a letter of complaints、Facts and reasons、Treatment opinions and its laws and regulations:

(1) Clear request facts，In line with the law、Regulations、Regulations or other relevant regulations，support;

(2) The reason for the request is reasonable but lacks legal basis，It should be explained;

(3) Request lack of facts based on or not in line with law、Regulations、Regulations or other relevant regulations，No support。

Organs with the right to deal with、The unit makes the opinion of supporting petition requests，It should be urged to urge relevant agencies、The unit is executed;，Should do a good job of guidance and education for petitioners。

Article 33  agencies at all levels、In the process of handling the decisive claims，You can not violate the compulsory regulations of policies and regulations，within the scope of the tailoring，After the dispute between the parties to the parties, the parties to the parties can mediate; they can guide the parties to the disputes to reconcile voluntarily。Subject mediation、Cooling to reach an agreement，The mediation agreement or reconciliation agreement should be produced。

Article 34  For letters and visits stipulated in Article 31 of these Regulations, from the date of acceptance of acceptanceCreate within 60 days; the situation is complicated，Economic Organization、Approval of the person in charge of the unit，You can appropriately extend the processing period，But the extended period must not exceed 30 days，and inform the petitioner delay for the delay。

Article 35  Letters and visitors do not accept the opinions of petitions，You can get from the date of receiving the written replyRequesting the original office within 30 days、Unit's upper -level organs、Unit review。Organ that receives the review request、The unit shall submit a review opinion within 30 days from the date of receiving the review request，and give a written reply。

Article 36  Letters and visitors are dissatisfied with the review of the review，You can get from the date of receiving the written replyOrgan that receives the review request、Unit's upper -level organs、Unit request for review。Organ that receives the review request、The unit shall submit a review opinion within 30 days from the date of receiving the review request。

Review Organization、The unit can hold a hearing in accordance with the provisions of Article 31 of these Regulations，The review of the hearing can be publicized to the society in accordance with the law。The time required for hearing is not calculated within the period specified in the previous paragraph。

Letters and visitors are not convinced of reviewing opinions，Still firing a complaint request with the same facts and reasons，Party committees, government petition departments and other agencies at all levels、The unit will no longer accept。

Article 37  agencies at all levels、The unit shall adhere to social contradictions and disputes to diverse prevention and resolution，People's Mediation、Administrative Mediation、Judicial mediation linkage，Comprehensive use of law、Policy、Economy、Administrative and other means and education、Consultation、Discovery and other methods，Multiple measures to resolve contradictions and disputes。

agencies at all levels、When the unit applys for letters and visits，Letters and visitors who are really difficult for life，You can inform or help them apply for social assistance from relevant agencies or institutions in accordance with the law。Oblowing the conditions of national judicial assistance，Relevant political and legal departments shall give judicial assistance in accordance with regulations。

Local Party Committee and Government, as well as grass -roots party organizations and grass -roots units, have reviewed and reviewed and related to the law.，It should be done well for guidance、Contradiction Resolution、Assistance and assistance。

Chapter 5  Supervision and accountability

Article 38  Party committees and governments at all levels should carry out petition work、Special inspection of the responsibility of implementing letters and visits。

Local and Calls Work Joint Meeting and its office、The party committee and government petition department shall carry out inspections according to work needs，The problems discovered will give feedback from relevant local and departments，Important issues report to the party committee and government at the level。

Party committees and government inspection departments at all levels shall include the problem of difficult and complicated letter visits in supervision。

Article 39  Party committees and governments at all levels shall be guided in accordance with the law in accordance with the law and regulations，Evaluation of letters and visits every year。Assessment results shall be reported within the appropriate range，As an important reference for comprehensive assessment and evaluation of leadership team and relevant leading cadres。

Organs that make outstanding achievements and contributions in letters and visits、Unit or individual，You can give commendation and rewards in accordance with relevant regulations。

Inspassing duties in petition work、Leading teams and leading cadres with serious problems，Severe plot，A joint meeting from the petition work joint meeting、Report、Listed Supervision，Order to rectify the time limit。

Article 40  The party committee and the government petition department found relevant authorities、The unit has a violation of petition work regulations for acceptance、Apply for letters and visits，Push in handling letters and visits、Perfunctory、Procrastination、False or refusal to implement the opinions of petition treatment，It should be stake betting appsupervised in time，suggestions for improving work。

For the relevant policy issues found at work，It should be reported to the party committee and government at this level，and put forward suggestions for improving policies。

Push in the work of petitions、Perfunctory、Procrastination、Organ that causes serious consequences to falsify、Unit and its staff，It should be to agencies with management authority、Suggestions of the unit's responsibility。

Improvement work proposed by the petition department、Policy、Suggestions for accountability，Relevant agencies、The unit should feedback in writing。

Article 41  The party committee and government petition department shall compile the annual report of letters and visits，Each year from the party committee and government at this level、Report from the party committee and government petition department at the previous higher level。Annual report shall include the following content:

(1) Data statistics of letters and visits、Letters of letters and visits involve the field and more complaints、unit;

(2) Transfer of the party committee and government letters and visits departments、Delivery、Supervisor;

(3) The party committee and government petition department propose improvement work、Policy、Inquiring about responsibility suggestions and adopted situation;

(4) Other matters that should be reported.

According to the need for inspection and inspection work，The party committee and government petition department shall provide the inspection and inspection area with the inspection and inspection agencies、The unit leadership team and their members and the main person in charge of the next level are related to letters and visits report，Implementation of the responsibility system for the work visits，Have the Seedo、Emphasized petition issues，Important letters and visits that need to be paid attention to inspection work。

Article 42  Due to one of the following circumstances, letters and visits occurred，Caused serious consequences，For the person in charge and other directly responsible persons，Careful treatment according to regulations, according to the law, discipline and law;，Criminal responsibility in accordance with the law:

(1) Beyond or abuse of power，Affairs citizens、Legal rights or other organizations' legitimate rights and interests;

(2) Should be used as an inaction，Affairs citizens、Legal rights or other organizations' legitimate rights and interests;

(3) Applicable Law、Regulations errors or violate legal procedures，Affairs citizens、Legal rights or other organizations' legitimate rights and interests;

(4) Refusing to implement the right to handle the agency、Supporting petition request opinion made by the unit。

Article 43  Party committees and government petition departments at all levels should be registered with the received petitions、Transfer、Delivery but not registered in accordance with regulations、Transfer、Delivery，Or that it should be fulfilled in supervision and unsuccessful，It is ordered to correct it by its superior organs;，Direct personnel and other directly responsible persons and other direct responsible persons are dealt with seriously in accordance with regulations and discipline in accordance with the law.。

Article 44  Organs with responsibilities that are responsible for receiving letters and visits、The unit has one of the following situations，From its superior agency、The unit is ordered to make corrections; the serious consequences，Direct responsible persons and other directly responsible persons handled seriously according to regulations and discipline according to laws and law:

(1) No registered with the receipt of the receiving and visits;

(2) No acceptance of letters and visits belonging to the scope of its authority;

(3) Not inform the petitioner whether the petitioner accepts letters and visits within the specified period of time。

Article 45  Organs that have the right to deal with letters and visits、The unit has one of the following situations，From its superior agency、The unit is ordered to make corrections; the serious consequences，Direct responsible persons and other directly responsible persons handled seriously according to regulations and discipline according to laws and law:

(1) Push、Perfunctory、Disposal of letters and visits of the letter or visits or do not handle letter and visits within the prescribed period;

(2) Clarify the facts，In line with the law、Regulations、Regulations or other relevant complaint requests are not supported;

(3) Improved work proposed by the party committee and government petition department、Policies and other suggestions are not enough、Implementation is not force，As a result, the problem is not solved for a long time;

(4) Other circumstances that do not perform or do not perform the responsibilities of the handling of petition matters。

Article 46  Relevant agencies、Unit and its leading cadres、The staff has one of the following situations，From its superior agency、The unit is ordered to make corrections; the serious consequences，Direct responsible persons and other directly responsible personnel are dealt with seriously according to regulations and discipline according to laws and laws;，Criminal responsibility in accordance with the law:

(1) The attitude of the petitioner is bad、Stray style，Damage to the relationship between the party and the mass group;

(2) Eat cards in the process of handling letters and visits、Personally benefit;

(3) Views of large -scale collective visits、Negative public opinion and other difficult disposal，leading to the expansion of the situation;

(4) Major on which may cause social impact、Emergency petition and petition information concealment、Lie Bao、Slowly report，or necessary measures to take timely in accordance with the law;

The person or unit exposed;、Unveiled materials or related situations disclosure、Transfer to the report、The person or unit exposed;

(6) Strike the retaliation letter;

(7) Other violations of laws and disciplines and laws.

Article 47  Letter and visitors violate Article 20 of these Regulations、Article 26 stipulated，Relevant agencies、Unit staff should discourage it、Criticism or education。

Letter and visitors nourish the preface、The plot of the visits is serious，It constitutes a violation of public security management behaviors，or violating the relevant laws and regulations of the gallbladder demonstration demonstration，The necessary on -site disposal measures are taken by the public security organs、Given public security management punishment;，Criminal responsibility for investigation in accordance with the law。

Letter and visitors make a distorted facts、Identification of framing others，It constitutes a violation of public security management behaviors，Given public security management punishment according to law;，Criminal responsibility for investigation in accordance with the law。

Chapter 6  Attachment

Article 48  For foreigners、No nationality、Treatment of letters and visits of foreign organizations，With reference to the implementation of these regulations。

Article 49  These regulations are interpreted by the National Letters and Calls Bureau.

Article 50  This Regulations are self -It will be implemented from May 1, 2022.